Asset data optimisation for efficient maintenance at Dutch pharmaceutical company
Client profile
A Dutch pharmaceutical company leverages technology to improve healthcare worldwide. To achieve this, it is essential that their production facilities remain reliable and efficient. The company aims to optimise processes to safely and sustainably deliver high-quality medical products that meet the needs of patients globally. By managing complex systems and ensuring operational continuity, they continue to enhance their impact on people's lives.
Challenge
The maintenance team at the production site faced a challenge: finding reliable technical information to prepare for maintenance tasks. When working on specific equipment, such as pumps and valves, the team often had to spend hours searching for technical data, such as Bills of Materials (BOM) and General Arrangement drawings. This process was time-consuming and carried risks. Moreover, the lack of comprehensive documentation made it difficult to manage maintenance budgets, leading to inefficiencies and increased costs. Additionally, identifying missing or incorrect information was crucial to avoiding unnecessary maintenance expenses.
Solution by Smart AIS
We delivered an integrated asset information management solution designed to provide clear insight into the availability of essential documents. The system enabled the team to quickly and easily locate all required technical documentation, eliminating the need to manually search through hundreds of pages.
With our approach, we provided status updates on documents within a minute, saving engineers up to 20% of their time. We also implemented automated processes to identify missing data, facilitating effective gap analysis. This ensured that only reliable information was used for maintenance activities.
In addition to document management, the system was integrated with other operational systems. This allowed the team to access all relevant data for specific equipment with a single search, further enhancing the speed and ease of the maintenance process. Furthermore, the solution is prepared for the integration of 3D visualisations, which can support future training sessions and work preparations visually.
Result and impact
Thanks to the implementation of our solution, the maintenance team achieved savings equivalent to 1.5 FTEs, enabling them to work more efficiently without increasing workload. Reliable data insights significantly reduced safety risks, allowing the team to carry out maintenance faster and more predictably. The integration of documentation with operational systems also enables technicians to work safely and with a focus on the future.
Our collaboration with the pharmaceutical company resulted in optimised operational efficiency and a long-term partnership centred on flexibility and quality.
